Beauty & The Beast

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I've been working in the F&B line of work for 5 years now. Throughout my 5 years in the F&B industry, I've met all kinds of people and by people, I do NOT mean the staff or the people I work with and form friendships with. I mean C.U.S.T.O.M.E.R.S. Oh whattheheck? Lets just dive in.

Some customers are ever so polite with their mannerisms and their basic courtesy (Ps and Qs anyone?). They will respond very politely to you recommending the best item on the menu for them (Lovely. Thank you darling. Oh wow! That does look good.) These kind of customers are mostly Caucasians. However, some Asians do that too.

Then there's the typical Singaporean. They want everything FREE if it's possible but since it isn't, they want everything at a ridiculous DISCOUNT or anything that has a promotion. I mean like puhlease. Promotions/discounts or no promotions/discounts, what difference does it make? A few dollars cheaper? Either way, you're still paying for it so duh!

There's also the feeling2 high class but got no bloody manners at all. These are the types who come swaggering in and make outrageous demands and try to find every little fault they can with you or your colleagues/manager or the outlet itself. They are what I call the unreasonable morons. They pay the take away charges yet they wanna dine in and we tell them politely that they can't do so cuz dine in and take away has different charges and that, it's a busy day, they will just shoot you with 'But I don't see anyone coming in what?'. -.- For God's sake, you paid the TAKE AWAY charges. It's a weekend/public holiday. Go somewhereelse and eat! Funfair is it don't pay service charge yet still wanna dine in?

Then there's also the extremely rude customers who come in and start hurling vulgarities at everyone of the staff and start putting us down by saying things like 'All Singaporeans are rude mother fuckers'. *Raises eyebrows* We didn't do anything to you at all and you just come in here and start shooting us out of the blue with something so absurd?

Next up teenagers. BLUR teenagers. You have to repeat 'Table for how many sir/mam?' like 4 or 5 times and all they STILL do is smile and nod. Smile and nod. Smile and err... You get the picture. You repeat your sentence louder and louder each time until eventually, they come back down to Earth and say 'Oh. For 3'. When they wanna order from you, they speak in a voice so soft that even an ant can barely hear until you tell them 'Excuse me? I'm sorry but could you speak louder? I can't hear what you're saying'. You tell them politely yet they take offence and flash you that dirty look almost like as though you've offended them on a major scale when all you simply did was to tell them the bare facts politely. *Roll eyes* Like hello! You're speaking so softly that even a tiny insect wouldn't be able to hear and what do you expect me to do? Just assume what your orders are and get them wrong and get fucked by you? Or bend my head lower and lower till it intrudes your personal space and make you feel so uncomfortable that you bitch about it to the manager?

There's also the mute types. Why? They can tell you what they want but instead, they just point at whatever's in the menu that they want and they expect you to scan through the menu and write it in when they can just tell you verbally and save your time cuz it's extremely busy and you and your colleagues have got tons of things to do. God gave you a mouth for a reason so USE IT!

A totally random post I know but I was thinking back of all the times when my colleagues or myself had encounters with these kinda people. It isn't specifically targeted at anyone. Just randomly ranting about the past experiences.

Whoever said that Customers Are Always RIGHT should be shot up the ass.

1:59 PM

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What up readers! Yes! I was MIA for the past 2 weeks or so. Reason being? Assignments as per normal.

So anyways, here goes.

15th Feb:
Rested at home.

16th Feb:
Working the afternoon till closing shift

17th Feb:
Slacked at SC. Chionged for Concept Shop & IDS submissions

18th Feb:
GEMs & XDM's Concept Shop presentation. Went exceedingly well, especially the XDM's presentation. For GEMs, was very well done too despite the fact that I only saw the slides on the day itself and didn't have time to prepare my script.

19th Feb:
Submitted IDS stuffs, then headed to work.

20th Feb:
Worked. Slacked with Syaqeeq, Hanis, Yani, Fadz, Tun & Bob at Pasir Ris Park. Tonned the night with them (except for Bob as he left). Chionged for Kung Fu Manual & Dossier. Didn't sleep at all for the entire night.

21st Feb:
Slept the entire morning. Woke up at around 2+. Continued chionging till the next morning. Didn't sleep a wink at all at night.

22nd Feb:
MATech & IDS portfolio submission. Bumped into Sue in the MRT. Ate at Pizza Hut, Tampines Mall with her and Tun. Went back home then slacked at T.Mart with Izyan, Saiful, Razmeer and Syahrir. Prepared for presentation today.

23rd Feb:
FINAL CRITIQUE SESSION TODAY. Elaine said that I've come a long way from C.F, where I was actually struggling to get things right. She told me to read up on the best designers and par myself with their level before overtaking them. She also said that in the world of Fashion, I'm TIP-TOP and that in the world of Design, I gotta bring myself up to the very top, just like where I currently stand in the world of Fashion.

Iain gave me the best advice. All along I was thinking that my Kung Fu Manual should be presentable and formal when in actual fact, it was meant to be like a scrapbook compilation of all our ideas and inspirations there. Iain told me that since I'm very fashionable and knows how to dress up, he told me to include my fashion inspirations (Dolce & Gabbana, Versace, Zara, Topman, Ministry of Clothing, Chanel) in my Manual and to implement fashion into interior design, due to the scale and proportions of the outfits produced by these labels. It opened up a whole new set of doors for me.

On a personal note. I've got aLOT of people to thank. I won't write a personal message to each and everyone of you, although it's more personal that way, as the bottomline of these messages would all be the same and that is to thank you guys and to show my appreciation. Here's the list of people I would like to thank.

Adek Khairil
Tun
Raihanah
Aliff
Saiful
Izyan
Asyiq
Hussein
Afiq
Sue
Kaz
Aisya

You guys have helped me out tremendously. Some of you gave me pointers and tips on how to do my assignments. Some of you actually HELPED me with some of my assignments, like the Tetris Unit Model and drawings. Some of you constantly pushed me and gave me motivation and encouragement, when I broke down and was on the verge of giving up and quitting school. Thank you so much for everything. Words can't express my gratitude nor can it fully express how I feel right now. I love each and everyone of you to death.

P.S: Break at last... After HTI and IDC. (:

11:50 AM

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Ok. So it's been a super long time since I last updated. What can I say? Been busy chionging for my final submissions.

Anyways, since the last time I updated, I've been going down to SC every single night to slack with the Fuckers & Co clique while doing my assignments. Worked on Fridays. Yesterday, went to sheesha with the NNK clique plus my brother, Asyiq, and our friend, Dil. Too bad Sue and Aisya weren't there. Aisya paitau. :(

Today, I'm working. Heard that the Fuckers & Co wanna go fishing and ton today though I'm not too sure. Will check with Ful later.

For now, I wanna eat and get ready for work.

8:41 AM

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Ok. I know I haven't been blogging much lately, reducing my postings to just once a week. Reason being, I'm extremely busy with major assignments and submissions that are due all within a week of one another.

Anyways, here's the breakdown. I played pool with my younger brother, my best friend and part of my NNK clique. Sunday, my brother and I simply lazed around in our room, playing Zoo World on Facebook for the whole day.

For this whole weeknight, being Monday, Tuesday and Wednesday, I rushed down to SC immediately after school ended to slack with the Fuckers & Co clique while tackling my assignments at the same time together with Aliff and Ikin.

Oops! Gtg!

9:20 AM

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4 simple words.

I HATE YOU DAD!

4:45 PM