Beauty & The Beast

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I've been working in the F&B line of work for 5 years now. Throughout my 5 years in the F&B industry, I've met all kinds of people and by people, I do NOT mean the staff or the people I work with and form friendships with. I mean C.U.S.T.O.M.E.R.S. Oh whattheheck? Lets just dive in.

Some customers are ever so polite with their mannerisms and their basic courtesy (Ps and Qs anyone?). They will respond very politely to you recommending the best item on the menu for them (Lovely. Thank you darling. Oh wow! That does look good.) These kind of customers are mostly Caucasians. However, some Asians do that too.

Then there's the typical Singaporean. They want everything FREE if it's possible but since it isn't, they want everything at a ridiculous DISCOUNT or anything that has a promotion. I mean like puhlease. Promotions/discounts or no promotions/discounts, what difference does it make? A few dollars cheaper? Either way, you're still paying for it so duh!

There's also the feeling2 high class but got no bloody manners at all. These are the types who come swaggering in and make outrageous demands and try to find every little fault they can with you or your colleagues/manager or the outlet itself. They are what I call the unreasonable morons. They pay the take away charges yet they wanna dine in and we tell them politely that they can't do so cuz dine in and take away has different charges and that, it's a busy day, they will just shoot you with 'But I don't see anyone coming in what?'. -.- For God's sake, you paid the TAKE AWAY charges. It's a weekend/public holiday. Go somewhereelse and eat! Funfair is it don't pay service charge yet still wanna dine in?

Then there's also the extremely rude customers who come in and start hurling vulgarities at everyone of the staff and start putting us down by saying things like 'All Singaporeans are rude mother fuckers'. *Raises eyebrows* We didn't do anything to you at all and you just come in here and start shooting us out of the blue with something so absurd?

Next up teenagers. BLUR teenagers. You have to repeat 'Table for how many sir/mam?' like 4 or 5 times and all they STILL do is smile and nod. Smile and nod. Smile and err... You get the picture. You repeat your sentence louder and louder each time until eventually, they come back down to Earth and say 'Oh. For 3'. When they wanna order from you, they speak in a voice so soft that even an ant can barely hear until you tell them 'Excuse me? I'm sorry but could you speak louder? I can't hear what you're saying'. You tell them politely yet they take offence and flash you that dirty look almost like as though you've offended them on a major scale when all you simply did was to tell them the bare facts politely. *Roll eyes* Like hello! You're speaking so softly that even a tiny insect wouldn't be able to hear and what do you expect me to do? Just assume what your orders are and get them wrong and get fucked by you? Or bend my head lower and lower till it intrudes your personal space and make you feel so uncomfortable that you bitch about it to the manager?

There's also the mute types. Why? They can tell you what they want but instead, they just point at whatever's in the menu that they want and they expect you to scan through the menu and write it in when they can just tell you verbally and save your time cuz it's extremely busy and you and your colleagues have got tons of things to do. God gave you a mouth for a reason so USE IT!

A totally random post I know but I was thinking back of all the times when my colleagues or myself had encounters with these kinda people. It isn't specifically targeted at anyone. Just randomly ranting about the past experiences.

Whoever said that Customers Are Always RIGHT should be shot up the ass.

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